FAQs
We specialise in baked goods, fresh fruit juices, and both alcoholic and non-alcoholic beverages. All products are made with high-quality ingredients to ensure exceptional taste and freshness.
Orders can be placed online. Once your order is confirmed, you will receive an email or text notification.
Yes, we accept bulk orders. A 50% non-refundable deposit is required to confirm bulk orders.
Absolutely! We offer customisation options for certain products. Contact us to discuss your requirements.
For bulk orders, cancellations made before dispatch will receive a gift voucher for the deposit amount. For perishable or customised goods, deductions will be made for items already prepared or purchased. Orders for fresh items cannot be cancelled once preparation has started.
Refunds are available for unopened bottles of alcohol with intact protective seals. Perishable items, including baked goods and fresh juices, are non-refundable.
We deliver to specified locations based on the delivery address provided at checkout. Please ensure that the details are accurate to avoid failed deliveries.
We offer some products that cater to dietary restrictions (e.g., gluten-free, sugar-free, vegan). Please inquire about availability.
Our baked goods and fresh juices are best consumed within 2-3 days of delivery for optimal freshness. Alcoholic beverages can be stored as indicated on their labels.
You can reach us via email at info@24ktreats.co.uk or by phone at 07453261247. We are happy to assist with any inquiries or issues.