Terms and Conditions

Effective Date: [13/12/2024] 

1. Introduction 

Welcome to 24K Treats. These Terms and Conditions govern your use of our services and purchase of our products, including baked goods, alcoholic beverages, and non-alcoholic beverages. By placing an order or using our services, you agree to these terms. 

2. Eligibility 

  • You must be at least 18 years old to purchase alcoholic beverages. 
  • You agree to provide accurate and complete information when placing an order. 

3. Ordering Process 

  • Orders can be placed online. 
  • Full payment is required at the time of ordering unless specified otherwise for bulk orders. 
  • Once an order is confirmed, it cannot be amended or cancelled unless permitted by our policies. 

4. Product Availability 

  • All products are subject to availability. If an item is unavailable, we will notify you and provide alternatives or a refund. 

5. Delivery and Collection 

  • Delivery dates and times will be agreed upon at the time of ordering. 
  • Customers are responsible for providing accurate delivery addresses. Failed deliveries due to incorrect details may incur additional charges. 
  • We are not responsible for delays caused by unforeseen circumstances (e.g., weather, strikes). 

6. Pricing and Payment 

  • All prices are listed in GBP and include applicable taxes unless stated otherwise. 
  • We accept PayPal, Credit and Debit cards. 
  • Bulk orders require a non-refundable 50% deposit. 

7. Returns and Refunds 

  • Refunds are only available for unopened alcoholic beverages with intact seals. 
  • Perishable items such as fresh fruit juices and baked goods are non-refundable. 
  • For more details, refer to our Refund Policy. 

8. Liability 

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. 
  • Our total liability is limited to the value of the order in question. 

9. Intellectual Property 

  • All content, including text, images, and branding, is the intellectual property of 24K Treats. Unauthorized use is prohibited. 

10. Governing Law 

  • These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales. 
Search